Last updated: 06/18/2025

At Marché Alpin, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

We may collect the following information:

• Name, address, email address, and phone number

• Payment information (processed securely by our service provider)

• Details related to your purchases (items ordered, history, preferences)

• Technical information (IP address, browser, device type)

2. How We Use Your Information

Your information is used to:

• Process your orders and ensure delivery

• Communicate with you about your order

• Send you promotions or updates (if you have consented)

• Improve your experience on our website

3. Sharing with Third Parties

We share certain information with trusted partners:

• Shopify (our e-commerce platform)

• Secure payment providers

• Shipping carriers

These third parties only have access to the data necessary for their services.

4. Data Retention

We retain your information as long as necessary:

• To meet our legal obligations

• To provide quality after-sales service

5. Your Rights

You have the right to:

• Access the information we hold about you

• Request a correction or deletion

• Withdraw your consent to receive communications

To exercise these rights, you can contact us at: info@marchealpin.ca

6. Security

We implement physical, electronic, and administrative safeguards to protect your personal information.

7. Changes

This policy may be updated from time to time. The most recent version is always the one published on our website.

8. Contact Us

For any questions or concerns regarding this privacy policy, please contact us:

Marché Alpin

info@marchealpin.ca

7250 Clark Street, Montreal, Quebec H2R 2Y3