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No stores, just deals
Marché Alpin is an online store specializing in outdoor gear. We don't have a physical store, which reduces our costs and allows us to offer the best prices. We buy new products from previous seasons and samples directly from brands. Quantities are always very limited: when it's gone, it's gone.
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See moreFrequently Asked Questions
What are your business hours?
What are your business hours?
Our warehouse is open to the public only during events. In the meantime, the website remains open 24 hours a day and orders are processed Monday through Friday.
Can I return or exchange a product?
Can I return or exchange a product?
All sales are final. No exchanges or refunds will be accepted, even if the color, size, or product does not meet your expectations. We encourage you to carefully review your selection before confirming your purchase.
Thank you for your understanding of our policy, which allows us to maintain such competitive prices!
What are your shipping policies?
What are your shipping policies?
- Environment: In orderto limit waste while continuing to offer competitive prices, we make every effort to reuse boxes for delivery. Your order may therefore arrive in a box bearing another company's logo, but as my mother used to say: it's what's inside that counts.
- Free shipping: We offer free shipping on all orders of $150 or more, before taxes and after discounts.
- Processing time: A tracking number will be provided within 36 hours of purchase. No orders are processed during the weekend.
- Shipping costs: Shipping costs may vary depending on the weight, dimensions of the package, and delivery address. These costs will be calculated and displayed at checkout.
- Oversized products: A shipping fee may apply despite the minimum for free shipping. This applies to oversized products (weight or volume).
- Delivery delays: We are not responsible for delivery delays caused by circumstances beyond our control, such as weather conditions, strikes, or carrier delays.
Does the manufacturer's warranty apply to products sold at Marché Alpin?
Does the manufacturer's warranty apply to products sold at Marché Alpin?
If the product you purchased has a manufacturing defect or is faulty, we want to remedy the situation quickly. Please send us an email at info@marchealpin.ca including a description of the problem and photos of the product concerned. Our team will be happy to assist you and find a suitable solution.
Can I order online and pick up my order at the pickup point?
Can I order online and pick up my order at the pickup point?
We offer pickup service at our warehouse.
Shop online and pick up your order in-store, free of charge.
Pickup times: Monday, Tuesday, Wednesday, and Thursday, from 10 a.m. to 4:30 p.m., and Friday from 10 a.m. to 12 p.m.
Address: 7250 Clark Street H2R 2Y3 Montreal
Why are discounts so important?
Why are discounts so important?
Our prices are so low because we mainly offer samples and end-of-line items. These are new products, often in limited quantities, which we offer at reduced prices so you can enjoy the best deals!
